Privacy
Policy
You
have legitimate concerns about privacy and therefore we expressly
describe all processing of personal data done by us. We want you to
understand what limited information we collect and what may happen to
that information when you use any of the BelkaVPN Services.
This
document (hereinafter – the “Privacy Policy”)
explains the privacy rules applicable to all information collected or
submitted when you access, install or use the BelkaVPN Services.
Our
top priority is customer data security. Operating under the
jurisdiction of Panama allows us to guarantee our no logs policy. We
process only minimal user data – only as much as it is
absolutely necessary to maintain our services.
All
definitions and capitalized words used in this Privacy Policy are
defined in our Terms of Services.
By
visiting BelkaVPN website, by submitting your personal data to
BelkaVPN, also by accessing, installing and/or using the BelkaVPN
Services you confirm that you have read this Privacy Policy and that
you enter into legally binding relationship with BelkaVPN
(hereinafter – „ BelkaVPN“, „we“ or
“us”), as well as you agree to be bound by this Privacy
Policy. If you disagree with the rules of this Privacy Policy, please
do not use the BelkaVPN Services.
If
you have any questions about this Privacy Policy or your privacy,
please contact us by email privacy@belkavpn.com
Processing
of your data
BelkaVPN
processes user data only to a very limited scope – only as much
as it is absolutely required for provision of the BelkaVPN Services,
processing of payments for the BelkaVPN Services, as well as
functioning of the BelkaVPN website and mobile applications.
Personal
data is processed by BelkaVPN automatically and manually. Unless
expressly noted otherwise, BelkaVPN or a designated subsidiary in
your country shall act as the responsible personal data controller
for any data processed. BelkaVPN uses third party data processors
only for processing of payment data, and basic website analytics.
BelkaVPN
guarantees a strict no-logs policy for BelkaVPN services, meaning
that your activities using BelkaVPN Services are provided by
automated technical process, are not monitored, recorded, logged,
stored or passed to any third party. We do not store connection time
stamps, session information, used bandwidth, traffic logs, IP
addresses or other data. From the moment a belkavpn.com user turns on
the belkavpn.com software, their Internet data becomes encrypted. Any
online traffic coming from user’s device is no longer visible
to ISP, third-party snoopers or cyber criminals. Further, BelkaVPN
have a strict no logs policy when it comes to seeing user activity
online: BelkaVPN is based in Panama, which does not require data
storage.
Anyone
may browse our website, install BelkaVPN application and mobile
applications without signing up for the BelkaVPN Services, however
the functionality of the BelkaVPN Services will be very limited or
absent. If you want to engage full functionality of the BelkaVPN
Services, you need to create a user account and provide basic
personal data indicated below.
If
you choose to create a user account, you must provide the following
basic information:
Email
address.
We ask for your email address and password as part of your
registration. That ensures that we can communicate with you when we
have any exciting announcements to make, service updates to advise or
errors to report. Valid email address is also needed to retrieve a
lost password and to make a VPN connection.
Payment
data.
In addition to the conventional payment methods, such as PayPal or
credit card or Google Pay, users can buy BelkaVPN service with
cryptocurrency. Our payment processing partners process basic billing
information for payment processing and refund requests.
You
must maintain this information current, truthful, complete and
accurate. You warrant that you are authorised to provide such
information. You authorise us to verify your information at any time.
If it is found to be untrue, inaccurate, not current or incomplete,
we retain the right, in our sole discretion, to suspend or terminate
your user account and your access to the BelkaVPN Services.
In
order to maintain the VPN service, the BelkaVPN also processes
limited technical information, which sometimes may be considered
personal data. This information is used for improving the
functionality and usability of our website and BelkaVPN Services. If
you decide not to provide this limited information, we may not be
able to provide you with the full scope of the BelkaVPN Services.
Said information may also include:
Server
load information.
We monitor the server performance in order to recommend the most
suitable servers to our customers.
Customer
service information.
belkavpn.com stores inquiries and communications with users through
the Contact Us and Community Area pages, unless a user requests to
delete the conversation.
Cookies.
belkavpn.com uses a few types of different cookies to improve the
user experience on the website, such as:
-
-
Google
Analytics for statistical assessment and website performance
improvement; -
Affiliate
cookies to identify the customers referred to the Site by our
partners, so that we can grant the referrers with commissions; -
Cookies
for personalizing the content of the Site for users, such as
setting the default language.
-
You
can set up warnings for every time the Site places a cookie in your
browser, or you can choose to disable all cookies. You can do both
through your browser settings. Since each browser has a different
procedure for managing cookies, look at your browser’s Help
Menu to learn the correct way to do it.
Alternatively,
you can disable all cookies by visiting the Network Advertising
Initiative Opt
Out page or
by using the Google
Analytics Opt Out Browser add-on.
Please note that choosing to disable cookies may negatively affect
some of the features that make your Site experience more efficient.
Personal
data of underage persons
Persons
younger than 18 shall not use the BelkaVPN Services and provide any
personal data to us without the supervision of the parents or
guardians. BelkaVPN shall never knowingly collect personal
information from persons younger than 18, and shall not disclose such
personal data to third parties without the consent. Based on the
above, it is presumed that any person using the BelkaVPN Services and
supplying personal data to us is at least 18 years of age. If a
person younger than 18 years old or a person, supplying wrongful
data, become known to BelkaVPN, such person and all their data may be
immediately and without any notice withdrawn by suspending their
access to BelkaVPN Services.
Grounds
for data processing
Your
personal data is processed for the purpose of providing you the best
BelkaVPN services under the legal basis of performance of the
contract between you and BelkaVPN, as provided in our Terms &
Services.
BelkaVPN
may process your personal data (email address) for direct marketing
purposes in the following cases: when we obtain your consent to such
processing (the legal basis for processing, in this case, is your
consent) or when applicable law permits us to contact you without a
separate consent (under the legal basis of a legitimate interest).
Your
personal data protection rights
You
may request us to inform you about the personal data that we have
collected about you, to request any changes or correction of
inaccurate information, to object to certain processing of personal
data (e.g. for marketing purposes), to provide you with a copy of
your personal data in a structured, commonly used and
machine-readable format, to transmit (if technically feasible) your
personal data to another controller, or to erase your personal data.
You also may request to restrict the processing of your personal data
(when there is a legal basis for that). In cases where your personal
data is processed on a separate consent basis, you have the right at
any time to withdraw your consent to the processing of your personal
data.
If
you disagree with your data processing by BelkaVPN, you are free not
to use the BelkaVPN Service, and to discontinue using it at any time.
You may request us to discontinue processing of your personal data,
in which case your data will be processed only as much as it is
necessary to effect the discontinuation of your use of the BelkaVPN
Services (e.g., final settlement, or deleting all personal data based
on your email address), or finalising other BelkaVPN’s legal
relationship with you (e.g. accounting, invoicing, processing
refunds).
Due
to technical reasons (such as backup copies of the databases) your
personal data may be finally deleted only within 60 days or longer,
if it is mandated by the statutory requirements.
If
you wish to use the BelkaVPN Services again, you will have to accept
and agree to this Privacy Policy anew.
Term
for storing personal data
BelkaVPN
stores limited personal data for the whole period when the BelkaVPN
Services are used and for no longer than 2 years after last use of
the App and/or the Services.
Other
Terms
Your
data is processed under the jurisdiction of the Republic of Panama.
If the data is processed by a designated subsidiary in your country,
then the domestic law of your country may be applicable at our
discretion.
BelkaVPN
would like to remind you that you are yourself responsible for the
security of your data. We ask you to be careful when using and
storing personal data containing files on your devices, as well as
the devices itself. Please ensure that nobody accesses and uses your
devices without your consent.
You
shall be extra careful and not disclose your personal information to
unrelated third parties, since such information may be used in
different ways and against your interests, including activities such
as fraud, invasion of privacy, identity theft, etc.
In
order to ensure security of the personal data, BelkaVPN employs
various administrative, technical and physical security measures,
however it is your responsibility to exercise caution and reason when
using the BelkaVPN Services. You will be personally responsible if
such action violates any third party’s privacy or any other
rights, or any applicable law. Under no circumstances, BelkaVPN is
liable for the consequences of your unlawful activities, your willful
and negligent activities violating applicable laws or third party
rights, as well as any circumstances, which may not have been
reasonably controlled or foreseen.
This
Privacy Policy may be modified and updated at any time, at our sole
discretion, for any or no reason, and without liability, as indicated
below. The date of the most current wording of the Privacy Policy is
indicated at the top of the text. We ask all users to ensure that
they are familiar with the most current wording of the Privacy
Policy. The amendment of the Privacy Policy may be communicated to
you by sending an email and/or by publishing the updated Privacy
Policy on the BelkaVPN website. Please consider reviewing the Privacy
Policy each time you use the BelkaVPN Services. Updates of the
Privacy Policy come into force as of the moment when they are
published.
You
may not assign or transfer your rights or obligations under this
Privacy Policy to any third party.
Please
contact us by email at privacy@belkavpn.com if you have any
questions on our Privacy Policy or you want to enforce any of your
rights related to your privacy.